Shipping policy

Where we ship

We offer standard shipping to eligible addresses in the United States. Availability for an address is confirmed at checkout.

Processing and delivery

Orders are usually processed within 1–2 business days. Standard shipments are sent with USPS from 231 N Spring St, Martinsburg, West Virginia 25401, United States. After dispatch, standard delivery is estimated at 3–5 business days. Business days exclude weekends and holidays. Carrier delays and address problems can affect the estimate.

Shipping cost

Standard shipping within our supported United States delivery area is free, with no minimum order amount. Any other delivery option, if offered for your address, and its charge are shown at checkout before payment. We do not promise a separate free Express service.

Tracking and help

When tracking is available, we send it to the contact details provided at checkout. Please enter a complete, deliverable address. For delivery help, email support@owalalifse.com or call +1 (678) 977-3104. Support hours are Monday–Friday, 9:00 AM–5:00 PM ET.